Terms and Conditions

ARIZONA ELK SOCIETY TERMS & CONDITIONS
Online Store and Website

RETURN POLICY

All sales are final. We accept returns for refund or exchange for items damaged in transit.

  • Refunds and Exchanges – To be eligible for a refund or exchange, you must first contact us by: by: (1) emailing from our Contact Us page; (2) calling us at 1-602-492-5319; or (3) writing to us at: Arizona Elk Society, 7558 W. Thunderbird Rd., Suite 1-465, Peoria, Arizona, 85381 to alert us of the damage, then we will authorize the return of the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.
  • Refunds (if applicable) – Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your replacement or refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
  • Late or missing refunds (if applicable) – If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us by: by: (1) emailing from our Contact Us page; (2) calling us at 1-602-492-5319; or (3) writing to us at: Arizona Elk Society, 7558 W. Thunderbird Rd., Suite 1-465, Peoria, Arizona, 85381
  • Sale items (if applicable) – Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
  • Exchanges (if applicable) – We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us by: by: (1) emailing from our Contact Us page; (2) calling us at 1-602-492-5319; or (3) writing to us at: Arizona Elk Society, 7558 W. Thunderbird Rd., Suite 1-465, Peoria, Arizona, 85381 and then we will authorize the return of your item to us.
  • Return Product Shipping – To return your product, you need to contact us prior to shipping the item. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Lost or Stolen Packages

Arizona Elk Society is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.

Delivery Policy

Parcel Shipping orders are shipped directly to your location. All orders will be processed within 48 hours. We currently use USPS parcel shipping. Your order is delivered to your shipping address one to three business days after processing.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting the Arizona Elk Society

If you have questions about this statement or believe that we have not adhered to it, please contact us via the email, phone number or address shown below.

Online:
Contact Us page

Phone:
1-602-492-5319

Mail:
Arizona Elk Society
7558 W. Thunderbird Rd., Suite 1-465
Peoria, Arizona 85381

 

Revised July 1, 2018